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Business Analytics Online Training


Bussiness Analytics Online Training Courses

Introduction - What is Business Analysis?

  • A look at different viewpoints
  • What is being analyzed?
  • What’s the goal?
  • Current trends in business analysis
  • Key concepts
  • Definition
  • Reconciled to common understanding within the organization

The Role of the BA

  • The relationship of business analysis to project management
  • Differentiating between business analysis and other “analyst” roles
  • Customer Needs & IT Needs
  • The Skill Set Of A BA
  • The BA’s Core Knowledge Set

The Practice of Business Analysis

  • BA Responsibilities
  • Requirements Shepherding
  • Analysis Workflow
  • Dark Side Of Business Analysis
  • What The BA Does Not Do!
  • Exercise: What Are Your Challenges?

The Landscape of Requirements

  • Requirements, Features And Constraints
  • Types Of Requirements – Functional & Non-funtional
  • Requirements Source, Audience And Approval

Business Requirements

  • Establishing Project Vision And Scope
  • Unified Process Vision Documentation
  • The Vision Document Problem Statement
  • Example: Problem Statement
  • Exercise Case Study: Business Requirements
  • Exercise: Create A Problem Statement
  • Documenting Project Scope
  • Example: Scope Statement
  • Group Discussion: The Offshore Challenge

Steps in the Project/Product Lifecycle: Description, Duration, Deliverables

  • Conduct preliminary study
  • Gather requirements
  • Generate alternative solutions
  • Complete the design
  • Create the solution
  • Implement the solution
  • Evaluate and maintain the solution
  • Positioning business analysis (and the business analyst) within the project life cycle
  • Examining the role of the BA prior to project initiation (Diagnosing the business environment)
  • Group Exercise: Business Requirements Challenge

Software Development Methodologies

  • SDLC
  • Water Fall Model
  • Spiral Methodology
  • Agile (more evolved, RAD session: reverse-engineer session)
  • RUP (Rational Unified Process)
  • Example Case Study

Diagnosing the Business Environment

  • Business problem solving
  • Understanding the business environment
  • Capturing business initiatives across the enterprise
  • Diagnosing a business problem or opportunity (i.e.; business initiative)
  • Definition of a problem
  • Finding and verifying true causes
  • The use of the problem statement
  • Techniques to identify business problems and causes
  • Workflow modeling
  • Fishbone Diagrams
  • IS—IS NOT analysis
  • Example Case Study
  • Obtaining stakeholder confirmation

Setting Goals for Business Initiatives

  • Using problem statement to create the goal statement
  • Quantifying goals – finding the “threshold of pain”
  • Key characteristics of well-stated goal statements
  • Uses the language of the business
  • Is measurable
  • Is clear
  • Is relevant to the overall strategy of the organization
  • An examination of poorly stated goals

Evaluating, Selecting, and Prioritizing Initiatives

  • Employing analysis techniques to assess alternatives
  • Using a weighted-decision model
  • Obtaining stakeholder confirmation

Documenting the Project Scope

  • How to determine the product scope
  • Outcome oriented development
  • Defining product objectives
  • Creating solution prototypes
  • Working backwards to create the solution
  • Specifying critical project elements and deliverables

Building a Model of the Solution

  • Developing output mockups or prototypes
  • Identifying requirements
  • Creating an information model
  • Workflow diagrams – How to use MS - Visio
  • Uses in the project life-cycle
  • Current State (As Is)
  • Future State (To Be)
  • Establishing solution boundaries
  • Constructing context, overview, and detail flow diagrams
  • Identifying appropriate detail level
  • Example Case Study
  • Supporting documentation
  • Business rules
  • Data requirements
  • Use Case analysis
  • Confirming with stakeholders

Requirements Definition and Documentation

  • Identifying internal and external stakeholders
  • Conducting stakeholder analysis
  • Selecting requirements development templates
  • Producing a requirements development plan
  • elicitation
  • analysis
  • specification
  • verification and validation
  • change management
  • Addressing common challenges
  • Recognizing industry standards (IEEE, etc.)
  • Analysis of Requirements
  • Fact gathering methods
  • Interviewing
  • Observation
  • Questionnaires
  • Research
  • Organizing the facts
  • Determining requirements
  • Estimating the useful life of the solution
  • Calculating future requirements
  • Imposing constraints using value engineering
  • Establishing the concept of a solution
  • Managing Requirements
  • All Users Are Not Equal - User Attributes
  • Assigning User Attributes
  • Example: User Attributes
  • Exercise: Identify User Attributes
  • User Surrogates
  • When Requirements Collide: Alternative Decision-Making
  • Approaches
  • How Requirements become Un-Managed
  • Requirements Traceability & Change Control
  • BA’s role in managing change
  • An examination of why people resist change
  • Recognizing symptoms of resistance
  • Developing coping/diffusing tactics
  • Group Exercise: Change Control
  • Interviewing Techniques
  • Preparation
  • Stakeholder Analysis
  • Planning the interview
  • The art of questioning
  • Role of the interviewer - building confidence
  • The psychology of interviewing
  • Group Exercise: Project Improvement Facilitation

Introduction to Project Documents

  • Project Plan/GANTT Chart
  • Quality Plan
  • MS Excel Spreadsheets
  • Business Requirements Document
  • Technical Design Document
  • Example Case Study: Review of Project Documents
  • Introduction to SQL, Use Case Modeling & Unified Modeling Language (UML)
  • SQL – Basic & Advanced
  • What is a Use Case?
  • System
  • Basic Flow, Alternate Flows & Exception Flows
  • How Use Case Diagrams Show Relationships
  • The Use Case Template
  • Paths and Scenarios
  • Use Case Diagrams
  • Class Diagrams
  • Sequence Diagrams
  • Activity Diagrams
  • Introduction to Rational Suite
  • Rational Rose
  • Rational Requisite Pro
  • Rational Clear Case
  • Example Case Study: Use Case Review
  • Group Exercise: Develop A Class Diagram

Making the Business Case

  • Using creativity to create alternate solutions
  • Evaluating alternatives to determine feasibility
  • The six factors of feasibility: TRELOS
  • Technical: is it possible?
  • Risk
  • Weighing risks vs. benefits
  • Using the portfolio approach
  • Economic
  • Developing cost estimates
  • Calculating the return on investment
  • Legal: is it against the law?
  • Operational: will it work for us?
  • Schedule: can we deliver it in time?

Communicating the Solution to Stakeholders

  • The proposal structure
  • Analysis of current strengths and weaknesses
  • Objectives to be achieved
  • Description of solution
  • Alternatives for implementation
  • Explanation of recommended solutions
  • Costs and risks
  • Schedule (task plan) to achieve benefits
  • Supporting appendices
  • Preparing and making the presentation
  • Establishing your objective
  • Doing audience analysis
  • Organizing your ideas
  • Using visuals
  • Rehearsing

Supporting Downstream Development

  • Quality Assurance and Testing
  • The business analyst's role in testing
  • Objectives
  • Requirements
  • Types of tests
  • Use Case vs. Test Case
  • Key to successful tests - anticipation and reconciliation
  • Procedures
  • The need
  • A successful style - play script
  • Who has responsibility
  • Training
  • Key to user independence
  • Intended results
  • Time required
  • Who performs it


  • How can the solution be evaluated?
  • When?
  • Who should perform an assessment?
  • Establishing ranges of performance
  • Eliminating undesirable side-effects

Positioning the Business Analyst within the Organization

  • Job Title or role?
  • Organization Structure
  • Reporting Relationships
  • Working Relationships
  • Tailoring the business analyst role for different projects
  • Getting Started

The Offshore Chal

  • Project Management Challenges
  • Challenges For The Business Analyst


  • For Student Assignment & Evaluation


  • BA Resume Prep
  • Interview Questions & Preparation
Other Courses
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